You can return or exchange your purchase within 14 days from your receipt of the item, provided the product is not opened, is returned in its original packaging and comes with its receipt with the EXCEPTION for sale item and personalised items that are not returnable or refundable. No questions ask. 100% of the value of the item (excluding shipping) will be refunded for the safe return of the purchase.
We understand sometimes there could be a mismatch about the expectations. Please Contact Us so we will guide you through the entire procedure.
If your parcel is being returned to us due to any reason such as:
Undeliverable as Addressed
only once the parcel arrives back at our office we will refund the purchase price of the products minus the shipping cost, applied to free shipping orders as well.